Page 70 - Companies Report 2018 public

Lalan Comptuer Services

Founded in 1978

The company provides computer and software solutions to The Jewish Agency in Israel and
overseas, to the WZO and to a number of Jewish Agency subsidiary companies. Over the last few
years, Lalan has branched out and is providing IT services to institutes of higher education and
other non-profits.
Lalan serves more than 3,500 users in 100 sites in Israel and around the world.
The areas in which the company specializes:
Customer Relations Management Systems – based on Salesforce and Microsoft Dynamics
* FRD – Management of FRD including running donors database, management of requests, receipt
of donations and production of receipts and thank-you's, and includes interaction with operational
systems.
* Recruitment of Volunteers – Managing this system integrates the volunteers' data base with
activity and placement, up to stage of reporting on activity.
* Management of Customers and Activities – full management of activity, from planning to
documentation.
* Events Management – from registration, to managing content and documentation; includes
mobile app for updates during event.
* Payments – payment process with credit cards, including production of bills and receipts.
Organizational Systems
* Financial and logistic solutions.
* HR management solutions: recruitment, selection, training as well as communication with
individuals.
* Business intelligence solutions for managing, planning and analyzing business activity.
Internet
* Setting up and managing internet sites, with a variety of technologies.
* Developing tailor-made apps for organizations.
* Providing for knowledge management solutions and organizational portals.
Infrastructure
* Advanced technological infrastructure such as virtual servers, information security, monitoring
tools, Disaster Recovery, etc.
* Technical Help Center for all computer needs of organization around the world.
* Advice and tools on highest standard of cyber security.
Consulting on Projects
* Consultation on planning, setting up, maintaining and running data bases and computer
infrastructure.
Future directions – The company is developing and implementing tailor-made technological
solutions in the aim of providing comprehensive solutions to non-profits.

Board of Directors: The following are the company’s directors:
Yigal Ben Shalom (Chair), Moshik Braz, Ehud Hachmon, Varda Kalal, Amnon Madan,
Hanan Mor, Iris Shapira Yalon, Dana Zur Tzioni, Udi Wiesner.
All of the above were appointed by The Jewish Agency.

CEO: Dov Yahav

Shares in the company are held as follows:
Share Category Shareholder

Jewish Agency

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